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Returns

Whilst we find it hard to believe you would want to return any of our delicious products, we understand that perhaps, a faulty product has slipped past our eagle eyes and made it's way into your home. It may be the wrong size OR maybe you don't like a present you were given (don't worry, we won't tell!). In any of these very unlikely cases, you can return your item for an online credit. You may return your goodies anywhere up to 21 days, BUT they must be in resaleable condition, so someone else who loves it can have it. Get the gist?

A receipt or proof of order will be required, we think that's reasonable, don't you?  Your Online Credit (which will be sent in the form of an online Gift Card) can be used to purchase the new size or style you may require. Hooray!

In the case of faulty items we'll wear the cost of the postage back to us, but for wrong sizing or fickle mind you must foot the bill. 

We don't offer refunds, and we especially don't offer refunds on sale items... Fair enough, yes? 

Should you have any questions about your quandary email us on hello@lovebyfive.com.au.

Returns can be sent back to:

Love By Five

12 Marshall Road

Kirrawee, NSW 2232

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